Frequently asked questions
Last updated: October 21, 2026
Vehicle hire and dining at The Wiggle Room each have their own policies below.
The Wiggle Room
How does The Wiggle Room deposit work?
Online reservations need a 50% deposit to secure your table; the balance is paid on the day. While you complete checkout, your seats are held for about 15 minutes — unpaid holds expire and the table is released.
Can I add or remove seats?
Use the “Need to change party size?” link on your confirmation, or open Manage booking with your reservation reference and the email on the booking. Seat changes do not adjust a deposit already paid — we settle the difference with you, or you pay the balance on the day.
Can I cancel or reschedule a Wiggle Room booking?
Reply to your confirmation email (include your confirmation reference) or contact us as soon as you can. Rescheduling is subject to availability. Deposit refunds: full refund if you cancel more than 7 days before your reservation; 50% refund if you cancel between 24 hours and 7 days before; no refund for cancellations less than 24 hours before your sitting.
Car hire
What is your vehicle cancellation policy?
Cancellations made at least two weeks before the rental date qualify for a full refund. Cancellations made less than two weeks before the rental date will forfeit 50% of the booking fee. This policy applies only to bookings where payment has been received.
Who can drive a Wiggle car?
Drivers must be at least 21, hold a valid driver's licence for at least two years, and provide valid identification. Additional drivers must be named on the rental agreement.
What is the fuel policy?
Vehicles are provided with a full tank of fuel and must be returned with a full tank. Failure to do so will result in refuelling charges.