Frequently asked questions

Last updated: August 28, 2026

Vehicle hire with Wiggle. For dining at The Wiggle Room, ask the restaurant team — those bookings follow a separate policy.

What is your cancellation policy?

Cancellations made at least two weeks before the rental date qualify for a full refund. Cancellations made less than two weeks before the rental date will forfeit 50% of the booking fee. This policy applies only to bookings where payment has been received.

Who can drive a Wiggle car?

Drivers must be at least 21, hold a valid driver's licence for at least two years, and provide valid identification. Additional drivers must be named on the rental agreement.

What is the fuel policy?

Vehicles are provided with a full tank of fuel and must be returned with a full tank. Failure to do so will result in refuelling charges.